FAQs
Q: Can I do walk-ins?
A: We recommend making a reservation to secure your spot.
Q: What are your opening hours?
A: We're open Friday to Sunday, from 1 PM to 7 PM.
Q: Where are you located?
A: We are located on the 2nd floor of Celadon Town, Pajac-Maribago, Lapulapu. Our landmark is Robinsons Easymart Pajac.
Q: What is your cancellation or rescheduling policy?
A: Cancellations or rescheduling must be made at least 48 hours in advance. No refunds for cancellations within 24 hours, but rescheduling is allowed.
Q: When can I collect my crafts after leaving them to dry?
A: You can pick them up after 3 days. We'll notify you when they're ready.
Q: How long will my crafts be stored if I can't collect them right away?
A: We can hold your crafts for up to one month due to limited storage.
Q: Do I need to bring materials for craft sessions?
A: No need to bring anything unless you’re using our rental machines.
Q: Do you offer special promotions or discounts?
A: Yes! We offer loyalty rewards and promotions throughout the year. Follow us on Instagram or check our website for the latest deals.
Q: Which project do you recommend for beginners?
A: For first-timers, we suggest starting with Decoden cream, fluid art, or painting—great for unleashing your creativity!